Time to clean up! Shabby meeting rooms are the weakest link
Staff feel let down by dirty and untidy meeting rooms that give a negative impression to clients
Hong Kong, 18th January, 2016 – A global survey by flexible workplace provider Regus has revealed business people's biggest grievances when it comes to their meeting rooms. The survey, which canvassed the opinions of more than 44,000 respondents from 100 countries, including 349 business professionals in Hong Kong, highlighted how meeting rooms are often an office's "weakest link", sometimes looking shabby and dirty to visiting customers.
Respondents were understandably fussy about their working locations. They report that the main issue with shabby and dirty meeting room spaces is the negative impression they give to clients and potential customers. Almost a third of global workers (29%) complain that their meeting rooms look shabby to customers and show them up, and the rate of complaints is much higher in Hong Kong, with 36% of respondents agreeing on it. Some 39% of Hong Kong workers (36% globally) blame their none-too-tidy colleagues who leave the rooms filthy and stacked with dirty cutlery and cups from the previous meeting. For SMEs, and start-ups in particular, being able to make a good impression can be critical to punching above their weight and attracting new business.
The onus is therefore on businesses to either revamp their facilities or to look for alternative solutions so that staff do not feel let down.
Here are some key findings revealed in the research:
- More than a third of respondents in Hong Kong (32%) blame the projector or other meeting room facilities that are unreliable, while global average is 27%;
- 36% of Hong Kong workers also said that the meeting rooms are often uncomfortably hot or cold. The global average is 34%;
- 38% of Hong Kong respondents complain their meeting rooms are too small compared to 35% of global workers
"In highly competitive business environments first impressions can often make a real difference. It is therefore no surprise that more than a third of global business people are worried about the state of their meeting room spaces, and are often embarrassed by dirtiness or a lack of maintenance and care," said John Wright, Chief Executive Office of Regus Asia-Pacific.
"Too many businesses underestimate the importance of conducting meetings from a professional, smart and clean environment. A home office or a meeting room littered with left over cutlery just isn't up to scratch. Successful businesses, whether small or large, operate to a high standard at all times, and when it comes to meeting rooms this is no different. As well as being private and secure, meeting rooms must offer a professional image. If this environment is not always available within the main office, businesses urgently need to look into alternative meeting locations." Wright added.
Regus is the world’s largest provider of workspace, with customers including some of the world’s most successful entrepreneurs, individuals and multi-million dollar corporations.
Our network of 2,600 locations in 106 countries encompasses 43 million square feet of the world’s leading locations, offering convenient, high-quality, fully serviced spaces for people to work, whether for a few minutes or a few years. Companies like Google, Toshiba and GlaxoSmithKline choose Regus so that they can work flexibly and make their businesses more successful as they grow around the world.
The key to flexible working is convenience and so Regus is open wherever our 2.1 million members need support - city centres, suburban districts, shopping centres and retail outlets, railway stations, universities, motorway service stations and even community centres. With brands including Regus, Regus Express, Signature Group, Open Office, Spaces and Kora within our group, there is something for every business need, from traditional offices to vibrant creative environments that foster creative thinking and collaboration.
Founded in Brussels, Belgium, in 1989, Regus is based in Luxembourg and listed on the London Stock Exchange. For more information, please visit www.regus.hk