Don’t be a stranger, remote managers urged

Rise of flexible working means managers need special training, says Regus survey

Flexible working is gaining support from senior level managers. In a new survey of carried out by Regus, the workspace provider with centres in Dublin and Cork, over two thirds of Irish professionals (67%) believe their senior management support the idea.

However, 73% of respondents say that managers require specific training in order manage their remote team members successfully. In particular, maintaining close contact is key. Over three quarters (81%) believe managers should speak to remote staff several times a week, and an even higher proportion (88%) think monthly face-to-face meetings are important.

When asked about measuring the performance of remote workers, just under two thirds agreed that remote workers should accept the use of IT systems that track and measure levels of work activity (64%) and productivity (63%). But there is more agreement on how workers should be measured; 85% believe outcomes should be used to assess and reward performance rather than time spent working.

Although it’s recognised that managers might need extra training to accommodate flexible working practices, the vast majority of workers believe the effort is worth it. 61% say their sector is increasing the availability of remote working in order to attract and retain top talent.

Karen Lawlor, Country Manager for Ireland at Regus comments: “With its benefits to employers and workers, it’s no wonder that Irish businesses are increasingly offering remote working options to staff. However, the research findings emphasise the need for regular contact between managers and their team members, and the importance of measuring success by output.

“For managers concerned about maintaining productivity, offering staff the opportunity to work from a professional environment, with minimal distractions, close to home can help to allay their fears. Indeed, our customers tell us that using flexible workspace translates directly into productivity gains. It helps to reduce time spent travelling to the office and in ad hoc meetings but also eliminates the inconvenience and isolation of having to work from home.”




Regus is the global workplace provider.

Its network of more than 2,300 business centres in 106 countries provides convenient, high-quality, fully serviced spaces for people to work, whether for a few minutes or a few years. Companies like Google, Toshiba and GlaxoSmithKline choose Regus so that they can work flexibly and make their businesses more successful.

The key to flexible working is convenience and so Regus is opening wherever its 2.1million members want support – city centres, suburban districts, shopping centres and retail outlets, railway stations, motorway service stations and even community centres.

Founded in Brussels, Belgium, in 1989, Regus is based in Luxembourg and listed on the London Stock Exchange. For more information, please visit www.regus.com