A united front: businesses and workers demand flexibility

Flexible working growth fueled by worker demand and business support

Flexible working is becoming increasingly popular with half of the global work force reporting that they work outside the main office at least part of the week. The reasons behind this growth can be roughly divided into business and worker-focused drivers.

For businesses, flexible workspace means taking steps to become an agile organisation that can rapidly and readily meet changing market requirements. It also means reducing the use of expensive, often under-occupied leasehold property by offering workers the opportunity to work from locations closer to home instead. But being able to set up a presence closer to customers is also a key element to success as global firms report that physical proximity helps them resolve issues faster, improves customer satisfaction, increase sales and boost productivity. Firms are also aware that they can better attract and retain top local talent by providing them with work locations closer to where they live.

From a worker’s perspective, business people globally confirm that a need for better work:life balance is driving the demand for flexible working among professionals who prefer to work closer to home (48%), reducing their lengthy commutes and freeing up time to spend on personal pursuits and relaxing. This is especially important as nine out of ten workers report they work overtime.